Access Your Owner Portal

Our agents work hard on your behalf to help you realize the highest return on your real estate investment!


How will you find tenants for my property?

Your rental property will be advertised on our JMW Group website,, directly to other real estate professionals on the Northwest Multiple Listing Service (NWMLS), and on the top online rental search websites such as Zillow, Hotpads, Trulia, Craigslist,, and many more. We also thoroughly screen all applicants through a top third-party vendor according to all local and state compliance ordinances. A professional yard sign will be placed on the property at your request

How much will my investment property lease for?

Your lease amount will be determined by several market factors including the condition of the property, location, seasonal trends and the rental rates for competing homes in the immediate area. Unfortunately, the markets that dictate leasing rates will vary vastly from the markets that influence value of properties. Please contact our office for an in depth consultation where we can provide a comprehensive market valuation and leasing strategy as it relates to your specific property.

How do property inspections work?

Regular inspections of the property are completed by the property manager when taking on the rental, midway through a lease term, and when a tenant moves out, and any other time as requested by the owner. Periodic inspections are recommended to determine preventative maintenance due and to gauge the extent of tenant damages (if any) to the property.

How often will I hear from my property manager?

Would you prefer to hear from your property manager every time something occurs with the tenancy or would you prefer them to handle situations with your best interests in mind? Advise the property manager of your expectations to avoid confusion. Also discuss your preferred method of communication - is it by email, your home phone, cell phone, or text?

Am I required to make my property available to Section 8?

Yes. In Washington State, you are legally obligated to consider tenants who participate in a rental assistance program like Section 8 if they meet all other rental criteria. 

What is included in your lease-only services?

The lease commission covers all services and costs related to marketing your property for lease. This includes marketing pictures, showing service, listing your home on the NWMLS, screening tenants, preparing lease agreement paperwork, conducting the move-in, move-in condition report and taking pictures.

What services are included if I want you to manage my property?

Our full management service includes all of our initial leasing services (leasing commission is still incurred) and once the tenant has moved-in, we assume all management responsibilities. This includes rent collection, inspections, handling all maintenance requests and repairs, and all tenant communications.

What kind of accounting statement will I receive each month?

Every month we will email you an accounting statement which includes all income and expenses for the reporting period. We also provide electronic copies of any invoices incurred during the reporting period. You will also have 24/7 access to your personal online portal where you can review all accounting information as it pertains to your property.

Do you markup the cost of repair and maintenance charges?

No. We work with reputable third-party vendors in the greater Seattle area. All of our preferred vendors are licensed, bonded, and insured. You will have access to an electronic copy of every invoice showing actual costs. We provide full transparency for all repair and maintenance charges.

When will I receive my owner payment each month once rent is paid?

We make it a priority to pay owners as quickly as possible. Once rent is collected and any outstanding invoices are paid, we submit an ACH file to our bank with rent distributions. You should expect to see your owner payment in your bank account between the 10th and 15th of each month.

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